ot99 Privacy Policy
Here is a detailed description of how your personal information is collected, stored, and kept secure.
Overview
What This Policy Covers
Data Collection
Details of what information we collect during registration, transactions, and site usage.
Data Protection
How your information is kept secure through SSL encryption and protected servers.
Your Rights
Details about your right to view, correct, or delete your personal information.
Full Document
ot99 Privacy Policy — Complete Details
1. Introduction and Scope
ot99 is an online entertainment platform operated for players in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy describes how ot99 collects, uses, stores, and discloses your personal information.
This policy applies to the ot99.lat website and all associated services. If you do not agree with this policy, please refrain from using our services. We will update this page for any changes, and for significant changes we will notify you by email.
2. What Information We Collect
During registration and use of ot99 services, we may collect the following types of information:
2.1 Information Collected Directly from You
- Full name, date of birth, and nationality
- Email address
- Password (stored in encrypted form)
- Payment information — bKash, Nagad, Rocket, or Upay account numbers (for transaction verification purposes)
- Documents required for identity verification (KYC), such as a national ID card or passport
2.2 Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Time of site visits, page view information, and click data
- Information collected from cookies and similar tracking technologies
- Transaction history and game activity logs
2.3 Information Collected from Third Parties
For the purpose of identity verification or fraud prevention, we may verify information through trusted third-party service providers. These third-party service providers follow their own privacy policies and process your information only for limited purposes.
3. Why We Use Your Information
ot99 uses your personal information for the following legitimate purposes:
- Account Management: Completing the registration process, verifying accounts, and ensuring login security.
- Financial Transactions: Processing deposits and withdrawals, and preventing fraud.
- Customer Support: Resolving your issues via live chat or email.
- Legal Compliance: Adhering to applicable laws and regulations, and providing information to authorities when required.
- Security and Fraud Prevention: Detecting unusual activity and keeping your account secure.
- Platform Improvement: Analyzing user experience to improve the quality of our services.
- Responsible Gaming: Identifying excessive gambling behavior and providing necessary support.
4. Data Storage and Security Measures
ot99 uses industry-standard security measures to protect your information. Our platform is secured through SSL encryption technology, which protects your information from unauthorized access during transmission.
Our servers are maintained in a secure environment and only authorized personnel can access your information. Passwords are stored in hashed form and can never be read directly.
4.1 Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a required period due to legal obligations.
5. Disclosure and Sharing with Third Parties
ot99 does not sell or rent your personal information under any circumstances. However, information may be shared in the following limited situations:
- Service Providers: With trusted partners for payment processing, identity verification, and technology infrastructure management — strictly for contracted purposes.
- Legal Authorities: Providing relevant information upon court order, government investigation, or as required by applicable law.
- Fraud Prevention: Sharing necessary information with organizations that assist in detecting fraud or money laundering.
- Business Transfer: In the event of a company merger or acquisition, the new owner will also be bound to follow this policy.
6. Cookie Policy
The ot99.lat website uses cookies and similar technologies. Cookies are small text files stored in your browser that help our site function more effectively.
6.1 Types of Cookies
- Essential Cookies: Necessary for maintaining login sessions and ensuring security.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Help improve our services by analyzing patterns of site usage.
You can control cookies by changing your browser settings. However, disabling essential cookies may affect some functionality of the site.
7. Your Rights
Under our Privacy Policy, you have the following rights:
- Right to Access: The right to request information about what data we have collected about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
- Right to Restrict Processing: The right to request restriction of data processing in certain cases.
- Right to Data Portability: The right to receive your information in a structured digital format.
- Right to Object: The right to object to the use of your information for specific purposes.
To exercise these rights or for any questions, contact us by email: [email protected]
8. Protection of Minors
ot99 provides services only to persons aged 21 or older. We do not knowingly collect information from minors. If we become aware that information from a minor has been collected, we will delete it immediately and close the associated account.
Parents or guardians who believe their child has registered on our site should contact [email protected].
9. International Data Transfers
Your information may be processed on servers located outside Bangladesh for the purpose of operating our services. In such cases, we ensure that applicable data protection standards are followed and that your information receives an equivalent level of protection.
10. Marketing Communications
If you gave consent during registration, we may send you promotional offers and updates by email. You may request to stop such communications at any time — let us know by email or contact us through 24/7 live chat support.
11. Privacy and Responsible Gaming
ot99 prioritizes responsible gaming. For this purpose, we may analyze your gaming activity data and, if we consider it necessary, may offer guidance on setting limits or self-exclusion. This information is used solely for your protection and is not disclosed to third parties. To learn more about responsible gaming, visit our Responsible Gaming page.
12. Policy Changes
ot99 reserves the right to change this Privacy Policy at any time. Changes will be updated on this page with a new date. For significant changes, a notice will be sent to your registered email address. Continued use of the service after a policy change will be considered as acceptance of the new policy.
13. Contact
For any questions, complaints, or data-related requests regarding this Privacy Policy, please contact us:
Support: 24/7 Bengali Live Chat
Response Time: Usually within 1 business day
We commit that any privacy-related request from you will be processed with due care. ot99 is committed to operating a safe and fair play platform.
Learn More
Our Other Policies and Terms
Visit the pages below to learn about all ot99 rules, terms, and responsible gaming guidelines.