For Ages 21+

Responsible Gaming at ot99 —
Your safety is our priority

Enjoy entertainment within your limits. ot99 always stands for a safe and responsible betting experience.

Our Commitment

We believe in safe entertainment

ot99 is committed to creating an enjoyable and safe online betting environment for players in Bangladesh. We believe that gambling should be for entertainment purposes only — not as a means of earning money, and never a cause of stress or financial hardship.

Responsible gaming means staying in full control of your time and money. ot99 provides you with various tools and resources to maintain that control. Our support team is available 24/7 in Bengali to help.

Important: This platform is only for those aged 21 and above. Participation by underage individuals is strictly prohibited.

Quick Facts

  • Minimum deposit: ৳200
  • Minimum withdrawal: ৳800
  • Withdrawal time: 10–45 minutes
  • 24/7 Bengali live chat support
  • For ages 21+ only
  • SSL encryption and fair play guaranteed
Protection Tools

ot99's tools to keep you safe

ot99 offers several effective tools to make responsible gaming easier. Activate any of them at any time with help from our support team.

Set a Deposit Limit

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately, and if increased, it takes effect after a 24-hour waiting period.

Deposit Control

Time Limits and Breaks

You can take a break from your account for a set period. Choose a duration from 1 day to 6 weeks, and during the break it will not be possible to access your account.

Time Management

Self-Exclusion

If you feel gaming is getting out of control, activate self-exclusion. You have the option to exclude yourself for a fixed period from 6 months up to 5 years.

Lasting Protection

Loss Limit

Use a loss limit to stop placing bets once you have lost a set amount. This feature helps keep your budget protected.

Budget Protection

Transaction History

View a complete history of all your deposits, withdrawals, and betting activity. This helps you stay aware of your own gaming patterns.

Transparency

24/7 Support

Contact our Bengali live chat support at any time. We are here to help you set up any responsible gaming tool.

Always Here to Help
Age Verification

21+ Age Control — Strictly Enforced

ot99 is an entertainment platform for adults. Under our rules, only those aged 21 or above may open an account and play. Age verification is completed at the time of registration.

If we become aware that an underage person has accessed this platform, that account will be closed immediately and all deposited funds will be returned.

If underage family members use your device, use a strong password for your ot99 account and always remember to log out to keep it secure.

01

Age Verification at Registration

Age must be confirmed when creating an account. Providing false information will result in the account being cancelled.

02

Identity Confirmation

If required, identity may be verified through a national ID card or passport.

03

Parental Controls

Use parental control software on your device if underage individuals share the same device.

Stay Alert

Recognize the signs of problem gambling

If any of the signs below appear in you, do not delay — contact us right away.

Chasing losses with more bets

Continuously increasing bets to recover lost money is a sign of dangerous behaviour.

Hiding it from family and friends

A tendency to conceal gambling from those close to you is a warning sign.

Gambling with borrowed money

Placing bets with borrowed funds beyond your income or savings is a sign of serious trouble.

Unable to stop

If you repeatedly try to stop but cannot, you should seek help from a professional.

Emotional distress

Feeling irritable, anxious, or depressed when unable to play is a cause for concern.

Neglecting work or studies

Failing to meet daily responsibilities because of gambling is an important warning sign.

If any one of the above signs appears in you, please contact our 24/7 live chat or send an email to [email protected]. We will help with complete confidentiality.

Step by Step

How to set up your protections

Log in to your ot99 account and easily follow the steps below.

01

Log In

Sign in to your ot99 account.

02

Go to Settings

From the account menu, enter the "Responsible Gaming" section.

03

Choose a Tool

Set a deposit limit, time break, or self-exclusion.

04

Confirm

Save your changes. If you need help, ask via live chat.

Our Policy

The core principles of responsible gaming

At ot99, responsible gaming is not an added extra — it is the foundation of our platform. We continuously work to ensure the safety and wellbeing of every player.

Entertainment should be enjoyable and controlled. Gambling becomes a problem when it creates anxiety or financial pressure instead of enjoyment. We want you to always remain in control.

Our support team speaks Bengali and is ready to help you with complete confidentiality. Do not hesitate to reach out.

Entertainment, not income

Never think of gambling as a source of income.

Set a budget

Decide in advance how much time and money you are willing to spend.

Take breaks

Take breaks in between rather than playing for long stretches at a time.

Talk to someone

Have an open conversation with family or trusted friends.

We Are Here for You

Need help? Contact us now

Our support team is always ready to help you set up responsible gaming tools or assist with any problem.

ot99 Support

  • 24/7 Bengali Live Chat
  • [email protected]
  • Complete confidentiality guaranteed
  • Any time, any day

Let our support team know via live chat to activate responsible gaming tools — we will help you right away.

Frequently Asked Questions

Questions and answers about responsible gaming

Log in to your ot99 account, go to the "Responsible Gaming" section, and select the "Deposit Limit" option. There you can set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately, but increasing one requires a 24-hour waiting period. Contact our live chat for help.

Activating self-exclusion blocks access to your account for a specified period. You can choose any duration between 6 months and 5 years. During this time, logging in or creating a new account will not be possible. Contact our support team to set up exclusion.

The minimum age to participate at ot99 is 21. This is strictly enforced. Age is verified at registration and identity may need to be confirmed via national ID card if required. Accounts belonging to underage individuals are closed immediately.

Contact our 24/7 Bengali live chat at any time or send an email to [email protected]. Our team will help you set up self-exclusion, a break, or other protective tools with complete confidentiality. Talking to a family member or trusted person can also be helpful.

Yes, while placing new bets or making deposits is not possible during a time break, withdrawals are still possible if you have a balance in your account. The minimum withdrawal amount is ৳800 and processing takes 10–45 minutes. Contact support for more details.

Yes, all of ot99's responsible gaming tools — deposit limits, time breaks, self-exclusion, loss limits — are completely free to use. There are no extra charges for using these tools.
Enjoy safely

Play responsibly, enjoy the experience

Enjoy cricket betting, slots, or casino at ot99 — all within your own limits. Check our FAQ for more information.

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